FAQs


Answers to the questions you never knew you had...

 

 

What is Cosmic Artifact ~ ?

Cosmic Artifact is an amalgamation of self-designed handmade jewels, and cosmic treasures discovered along the less travelled trails.

On offer are made-to-order items in the Signature Collection, one-of-a-kind Cosmic Treasures, and Custom pieces for that mystical calling...

 

What are Cosmic Treasures ~ ?

'Cosmic Treasures' are a carefully curated selection of one-of-a-kind trinkets and unconventional collectables to carry you through the cosmos ~ ! Each piece is part of an ever evolving family of hand-selected items, that have been personally collected for the greater good of your desires.

Pieces include rough and cut natural specimens, vintage accessories, and lucky charms to name a few...

 

I would like something custom, something cosmic...  What is possible ~ ?

I am open to all ideas for custom jewels that you may have in mind ~ please visit the Custom page for further information, and to view the custom gallery.

 

Why are all Signature Collection pieces made-to-order ~ ?

I only make what is neccessary, as a more sustainable approach to creating an abundance of stock in advance...

Timing-wise, this means you may have to be that little bit more patient, while your piece is made by hand, especially for you. I work with specialised jewellers wax to carve each piece from scratch, then cast your item in your choice of precious metal.

The approximate timing is listed within each item description. Please visit the Make Times / Shipping page for further time guides.

 

Where are your pieces made ~ ?

All pieces are designed, handcrafted and hand-finished by me in my Melbourne studio. In addition, all suppliers are local, which also allows timing to be kept to a premium in terms of turn-around.

 

What kind of materials do you work with, and could I get my item in gold ~ ?

My metal of choice is sterling silver (.925), although I am open to requests in gold karat variations. Please send an enquiry mentioning your desired piece + karat value via the Contact page and we'll see what's possible.

 

Can I modify an existing design from your collection ~ ?

Most of the time, yes ~ ! Because each piece is made-to-order, I can offer some flexibility with existing designs. Some variations include ~ creating your piece in gold instead of silver, alternate/additional carvings, custom chain lengths, and engraving.

Please be in touch below or via the Contact page, and I'll see what I can do ~ !

 

Do you set gem stones ~ ?

The Signature Collection will soon accompany Australian Boulder Opal in upcoming designs ~ stay tuned ~ !

 

How do I determine my ring size ~ ?

Please visit the Ring Sizing page for all sizing queries. It's highly recommended that you pass by your local jeweller for a casual sizing consultation, although DIY options are also possible. Please be as accurate as possible when determining your size ~ make sure it is a comfortable fit for you and can be taken on and off with ease.

 

My ring size is not listed with the piece I'm interested in...

Please send an enquiry below or via the Contact page, and I'll see what I can do ~ !

 

What currency are your pieces listed in ~ ?

All pieces are listed in Australian Dollars (AUD), with all online payments processed in Australian Dollars. Payment options include Paypal, Apple Pay, American Express, Mastercard, Visa, and Afterpay.

 

What is Afterpay ~ ?

Afterpay offers a convenient interest-free 'buy now, pay later' option that allows you to receive your item, while your payment is split over four equal installments due every fortnight. Just select Afterpay at checkout, and follow the quick set-up process via their platform.

(This payment option is only available to Australian and New Zealand residents.)

Feel free to check out the Afterpay website for further info.

 

Do you ship worldwide ~ ?

Yes ~ !  Free worldwide shipping is offered on all orders ~ ! Please visit the Make Times / Shipping page for further information.

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How soon can I expect to receive my magical item ~ ?

I do my best to create and/or ship your piece as soon as humanly possible. The approximate timing is listed within each item's description. You will also be kept updated along the way with correspondence via email. Please visit the Make Times / Shipping page for further time guides.

 

I have questions relating to returns and repairs...

Please visit the Returns/ Repairs/ Care page for all related information.

 

Is the future really cosmic ~ ?

Indeed it is ~ !

 

I have an enquiry that is not listed above...

Please be in touch below and I'll do my best to get back to you as soon as possible.  Thank you ~ !

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